Choice of Living Health Centre

 

Services

Services provided

  • Children’s, women’s and men’s health
    Chronic illness management
    Lifestyle medicine
    Complementary medicine
    Health and nutrition
    Health assessment for all ages
    Diet and weight management
    Childhood immunisations
    Minor surgical procedures
    Traditional Chinese medicine
    Chinese acupuncture
    Physiotherapy
    Massage therapy

 

 

 

After hours, interpreter and hearing-impaired services

After hours healthcare services are provided through GP Connect, Locum Services.
Phone: 8130 3333

Interpreting services are provided by TIS.
Phone: 131 450

Hearing-impaired services are provided through fax or SMS.
Fax: 1800 246 914
SMS: 0427 671 261

Alternatively, call us on 8367 8228 via the National Relay Service.

 

 

Reminder/recall system


Our Centre is committed to preventative care, and thus you will be automatically enrolled in our reminder/recall system. If you do not wish to be part of this system, please advise one of our reception staff.

Telephone Calls

Doctors prefer not to accept phone calls from patients during consulting hours unless the matter is urgent. The reception staff are happy to take a message.

Emergency calls will be dealt with immediately. 

 

 

 

Phone, privacy, fees and payment policies

Phone policy
Most issues are best dealt with in consultation with your doctor and he/she will endeavour to take your call where practical. Please inform our reception staff if your call is urgent.

Privacy policy
Your medical records are a confidential document and will only be accessed by authorised personnel when necessary, and will not be released without your written consent.

Fees and payment policy
Our fees are consistent with other practices providing quality healthcare. We prefer payment at the completion of consultation, and if needed, EFTPOS facilities are available.

Patient Fees

New patients have a gap payment of $114.45 and the rebate is $105.55. For current concession card holders, the gap is $54.45.

The consultation fees with Medicare rebate and gap payment are as follows:

CONSULTATION MEDICARE REBATE GAP PAYMENT
Short consult $16.95 $10
Standard consult $34.05 $20
Long consult $71.70 $30
Prolonged consult $105.55 $45

Patients with concession will be bulk-billed. 

Appointments

Appointments are necessary for all consultations, referral letters, results and repeat prescriptions, except for emergencies. Standard consultations last up to 15 minutes. If you need more time with your doctor, please arrange an extended consultation when booking.

At times, you may experience a waiting period due to doctors tending to emergencies or complex medical issues. We apologise for any inconveniece. Our reception staff will attempt to contact you if there is any unforeseen delay.

We can also organise an interpreter service for you if required, please inform us prior to your appointment.

To make an appointment, please ring the Centre at (08) 8367 8228.

Please note that a fee will occur for missed appointments, and we ask that you inform us at least 24 hours beforehand if you cannot make it to your appointment.

© 2018 Choice of Living Health Centre